Vail Destination Manager

Vail Destination Manager A passion for luxury hospitality, service, and is well connected to the Vail Valley community. About Cuve Cuve owns and curates the worlds most exquisite collection of ultra-luxury homes in the most sought-after global destinations. Our vision is to create the worlds most elevated travel experiences by connecting our guests to their surroundings through couture design and architecture, exceptionally tailored guest planning, and delivering fully immersive and authentic experiences. We boast the highest guest satisfaction rating in the industry with the numbers to prove it. With nearly 100% of surveys collected, our average rating is 4.96 out of 5 stars across five key categories. At Cuve, we go well beyond renting homes. We are masters of creating and curating extraordinary journeys, milestone celebrations, and authentic experiences throughout the destinations we call home. Learn more at cuvee.com. Submit Resume:[email protected]Job Description This role requires a delicate balance between highly personalized service, persuasive salesmanship, and networking with the ability to make quick connections and build long-lasting relationships. The DM manages the Cuve business with multiple properties while assisting with owner relationships. The Cuve business includes destination revenue, experience revenue, guest satisfaction, guest rebooking and property management. This position requires a self-motivated, resourceful, high energy and enthusiastic manager with a dynamic personality who thrives in an entrepreneurial style environment; where the pace is fast. The Destination Manager will report directly to the VP of Destination Operations. Job Responsibilities o Deep knowledge of the specific locale and to be considered a destination expert o Recruit and develop a talented team of operations and guest services individuals to execute our Cuve brand and vision for Vail. o Destination Manager will be measured against performance of each visit and must maintain acceptable guest satisfaction levels of 4.92 on a scale of 5. Must achieve a 96% collection rate, with 60% collected onsite with the guest. o Develop standards and procedures for business operations. o Develop business plan and strategies to meet operational requirements. o Develop a person