Job descriptionWe are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.ResponsibilitiesSet up workstations with computers and necessary peripheral devices (routers, printers etc.)Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionalityInstall and configure appropriate software and functions according to specificationsDevelop and maintain local networks in ways that optimize performanceEnsure security and privacy of networks and computer systemsProvide orientation and guidance to users on how to operate new software and computer equipmentOrganize and schedule upgrades and maintenance without deterring others from completing their workPerform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)Maintain records/logs of repairs and fixes and maintenance scheduleIdentify computer or network equipment shortages and place ordersRequirements and skillsProven experience as IT Technician or relevant positionExcellent diagnostic and problem solving skillsExcellent communication abilityOutstanding organizational and time-management skillsIn depth understanding of diverse computer systems and networksGood knowledge of internet security and data privacy principlesDegree in Computer Science, engineering or relevant fieldCertification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
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