Customer Sales Rep-REMOTELY

In this role you will:Identify and assess the needs of customers who call the Customer Success Center, asking probing questions as needed. Supply product, pricing and availability information to the customer; enter orders into SAP or Tangro; and check status of orders. Provide order confirmations with close attention to accuracy and detail, including input of correct data in SAP to ensure automatic order confirmation. Determine if a call should be escalated; complete service tickets for all escalated calls. Using in-depth SAP skills, accesses, processes & records information for managing complex transactions.Resolve customer complaints, conducting research to determine an appropriate solution. Follow up with customer on a timely basis to ensure effective resolution of the complaint.PAY IS $27-$41 HOURLYWhat we offerHealth center and gymRetirement savingsHealth Insurance